Your Trusted Removalists in Melbourne & Sydney
About Top Removals: Leading Removalists in Melbourne & Sydney | FAQs
About Top Removals
At Top Removals, we pride ourselves on being the leading removalists in Melbourne and Sydney, dedicated to making your moving experience as smooth and stress-free as possible. With over 15 years of industry experience, our team of highly trained professionals understands the unique challenges of relocating. We offer a comprehensive range of services, from residential and commercial moves to packing and storage solutions, all tailored to meet your specific needs. Our commitment to exceptional customer service and attention to detail ensures that your belongings are in safe hands. At Top Removals, we believe in delivering not just a service, but a seamless moving experience that you can rely on.
Where It All Began
In 2009, Top Removals launched with just one truck in Melbourne. Fifteen years later, we now operate a fleet of trucks in Melbourne, Sydney and beyond. Top Removals has built a strong client base through word-of-mouth, working with diverse clients and catering to all aspects of residential and commercial moving. We have also formed partnerships with some of the most renowned companies in Australia, further enhancing our ability to provide exceptional moving services.
The Perfect Fit: Tailored Moving Services by Top Removals
At Top Removals, we’ve discovered what matters most to you when choosing a moving company: a bespoke service that listens to each client’s individual needs. As removalist specialists, we believe in providing a direct point of contact, not just a sales representative. We ensure the right truck is selected for your move—neither too big nor too small, but perfectly suited to your requirements. Our experienced removalists combine strength and expertise, ready to help with both the planning and execution of your move. When you choose Top Removals, you’re getting a team that’s prepared and dedicated to making your move seamless.
Today at Top Removals
At Top Removals, we are dedicated to delivering exceptional moving experiences for our clients every day. Our team of professional movers is hard at work, ensuring that each relocation is handled with the utmost care and efficiency. Whether it’s a residential move to a new home or a commercial relocation to a new office, we are committed to making the process seamless and stress-free. With a fleet of well-maintained trucks and a passionate team, Top Removals continues to set the standard for quality and reliability in the moving industry.
Reviews
We recently used Top Removals, and Cristina, Danny and Ryan were absolutely outstanding from start to finish.They handled every aspect of our move with professionalism and care—from dismantling our furniture, carefully wrapping and protecting every item, transporting everything safely, and reassembling it all perfectly in our new home. Nothing was too much trouble, and they treated our belongings as if they were their own.The team worked tirelessly, communicated brilliantly throughout the day, and made what is usually a stressful experience completely seamless. Their attention to detail, efficiency, and positive attitude were second to none.If you’re looking for a reliable, hardworking and genuinely professional removalist team, I can’t recommend Top Removals highly enough. A huge thank you to Cristina, Danny and Ryan for making our move so easy and stress-free. Five-star service from beginning to end!
Sally Z.
1786026159
Baptise and Ryan were amazing, friendly, professional and courteous throughout the process. Everything made it in one piece, fast and easy. Highly recommend!
Mattan F.
1785976901
Danny and Akram were unbelievable! Punctual, communicative and nothing was a problem. They were super helpful and dedicated making our move stress free! Thank you!!!
Emma H.
1785932443
Stephane Cristian Landry - amazing work by the guys, good problem solvers, fast, polite and would absolutely use again.
Max B.
1785743457
Thanks to Baris and Tayyip. Move was fast and smooth.
Eric YH C.
1785634592
An absolute 5-star experience! I can't thank Stéphane and Yann enough. They did a fantastic job with my move, showing great professionalism and incredible care for all my belongings from start to finish. Highly recommend Top Removals to everyone!
MARILIA AND ARTEMIS A.
1785581077
Very efficient, friendly and great moving experience overall. Thank you Danny, Cristian and Romain!
Kaylee K.
1785560311
We had a fantastic experience with Tom Removalist from start to finish. Cristian, Ryan and Antoine arrived on time, handled every item with care, and worked efficiently throughout the day. They were friendly, professional, and made what could have been a stressful move feel easy. Everything arrived in perfect condition, and the whole experience was smooth and well organised. Highly recommend their service.
Annemarie N.
1785385016
We had the lovely guys, Danny, Ryan and Antoine from Top Removal’s in Melbourne help us move house today. The boys had a positive, can-do attitude, highly professional, and really easy to work …with would highly recommend!!
Fiona D.
1785379276
Other Top Removals Services
Top Removals use express road transport to deliver your possessions and all items are wrapped in blankets.
We move small businesses, multi-station offices, warehouses and conference rooms.
Melbourne Service Locations
Sydney Service Locations
general questions
How Much Does Storing Cost with Top Removals?
We can arrange convenient storage at one of our brand-new, modern facility, ensuring your belongings are stored safely and with the utmost care. Get in touch today to discuss your options with our dedicated storage Melbourne specialists team.
Storage starts at just $159 per calendar month.
How much does it cost to move a bed?
The cost to move a bed depends on several factors, including whether you only need removals service or if assembly and disassembly are also required. Additionally, the distance between the pick-up and drop-off locations will affect the price. At Top Removals, we have a 2-hour minimum charge, after which you’ll be charged by the minute. We’ll provide you with an accurate estimate when you book.
What do removalists do?
Removalists handle the packing, loading, transporting, and unloading of your belongings during a move. They ensure items are securely packed and safely transported to prevent damage. Removalists can also disassemble and reassemble furniture if needed. Their goal is to make the moving process as efficient and stress-free as possible.
What should I pack first when moving?
When packing your home, it’s best to start with non-essential items you are unlikely to need use of any time soon. We recommend things like fragile ornaments and decorations, wall art, books and DVDs, and storage cupboards. Stack up the boxes neatly and out the way, marking any delicate boxes as “FRAGILE”, and ensuring each box is clearly labelled with contents and room. You may find a numbering system useful to keep track of how many boxes you have.
Do movers disassemble beds?
Most reputable removals companies offer bed disassembly and reassembly included as part of the moving service. Our movers are experienced in taking apart beds and furniture then putting them back together quickly and efficiently so as not to impact on the overall time of the move.
moving services
What Do I Get When Booking a Top Removals Moving Service?
When booking a Top Removals Moving Service, as the client, you receive the following:
An allocated truck (4, 6, 8, 10 or 12 tonne)
An allocated number of Top Removal’s highly trained removalists specialists
Public liability insurance of $50,000 and transport insurance of $1 million including loading and unloading
Free blankets and ropes
2-wheel trolley and a 4-wheel dolly
Also included with our services are:
Toll roads
Petrol fees
Parking
Free use of protective cardboard inside the truck for extra protection of furniture
How Will I Know Which Truck Size I Need?
Top Removals owns its own fleet of trucks; from 4 tonne to 16 tonne (and every size in between). Just call or email and we can work out the perfect truck for your move.
What Happens If My Furniture/Appliances Get Damaged?
If, by a freak chance, your items arrive damaged due to any fault of Top Removals, Top Removals takes full responsibility of the damage caused. We ask that both parties – the removalists and the client – take comprehensive photos and a report is made. The report is sent to our head office and an insurance claim for repair and/or compensation is then lodged.
What Happens if Your Truck Breaks Down During the Move?
In the event of a truck breakdown during the move, Top Removals will organise a replacement truck and team from our large fleet. We do not charge you, the client, any extra cost or delayed fees.
Can Top Removals Dismantle/Disconnect and Reassemble/Reconnect my Furniture/Appliances (Internet Connection, Desktop Computers, Sound System and Speakers)?
Top Removals removalist specialists can dismantle and reassemble furniture, install appliances, pack and unpack everything for you, in a careful and professional manner. We treat everyone’s furniture and appliances as if they were our own.
Does Top Removals Move Potted Plants?
Top Removals certainly do – at no extra cost. We ask that any potted plants be reported prior to the removalists arriving to ensure that we arrive with the correct equipment to safely transport them.
Do You Collect Used Boxes?
Top Removals does not collect used boxes. We’d be happy to organise them to be taken to the tip for you (at an additional hourly rate and the tip is at the client’s expense). Top Removals strongly advises to resell your boxes on an online platform such as Facebook Marketplace or Gumtree. Used boxes are always in high demand.
What Kind of Training do Top Removals Removalist Specialists Undergo?
Top Removals removalist specialists are trained to present top-rate customer service and undergo further Occupational Health and Safety training covering correct physical motions to provide you with an ultimate, friendly yet professional experience by removalists that understand you and the stresses of moving.
What Kind of Insurance Do You Offer and is it Included in the Quote?
Unless stated otherwise, every quote provided by Top Removals includes our $50,000 Public Liability insurance as well as a $1 million Transport Insurance (inclusive of loading and unloading). If we specifically agree with the client that an item might be too fragile or dangerous to move, then the insurance is not included in the booking.
How Will I Know How Many Packing Boxes I Need?
Every employee of Top Removals is an experienced removalist specialist which is why we are the leaders when it comes to help plan every element of your move. You’ll receive important advice from an industry expert, not just a sales associate. Top Removals offers free, detailed, no-obligation onsite inspections and quotes so that we can supply enough boxes.
Top Removals can also supply you with a free, detailed, no-obligation quote over the phone or by email.
If the Truck Gets Stuck in Traffic, is there Additional Cost?
We take the shortest route possible – including toll routes. If the truck is stuck in traffic, and the traffic is caused by unexpected, genuine delays then the clock will keep running. If the traffic is caused by our own fault; meaning, we took the wrong turn or an alternative route which was not considered the fastest – then the cost will be at Top Removals expense – not the client.
How Long Should it Take to Move House?
There are many factors that can impact the timing of a move: distance, traffic, road closures/detours, toll roads, how prepared you are, the amount of packing, accessibility at each address and many more. All work completed is based on our 2-hour minimum charge with an additional pro-rata charge per 1-minute increments – you only pay for the hour if you use the hour.
How Can I Protect my Paintings and Glass Tops?
Our removal specialists are professionally trained by experienced industry experts covering all aspects of moving – specialising in gently and safely packing and moving glass tabletops, mirrors, sentimental items and artwork.
How Do I Book?
Simply call or email us or, use our convenient inventory calculator on our website. One of our representatives will be in touch with you ASAP to confirm all details are indeed correct.
moving interstate
What Other Services Will I Need When Moving Interstate?
When moving interstate, it is quite different to moving locally. We recommend you organise a Top Removals packing team to come to your home a day prior to your move to help package your items for the interstate journey. When Move Day comes, we only have boxes and furniture to load.
Many more precautions are taken when loading the vehicles for interstate as the contents are going a long distance and must be protected with more packing material.
How Long Will it Take to Move Home Between States?
Moving interstate takes time as not only is there the packing and loading of your goods onto the truck, there is the journey itself; distance, unloading and unpacking. Call or email us and we’ll provide a free, no obligation quote.
Can I Store my Items During my Interstate Relocation?
Top Removals offers storage solutions for items going interstate. We can store them at our main depot in Highett, Melbourne or, we can store them with our partnered storage companies.
office relocation
What Services are Included with Office Relocations?
When booking a Top Removals Office Relocation Service, as the client, you receive the following:
An allocated truck (4, 6, 8, 10 or 12 tonne)
An allocated number of Top Removal’s highly trained removalists specialists
Public liability insurance of $50,000 and transport insurance of $1 million including loading and unloading
Free blankets and ropes
2-wheel trolley and a 4-wheel dolly
Also included with our services are:
Toll roads
Petrol fees
Parking
Free use of protective cardboard inside the truck for extra protection of furniture
We also offer help with logistics for induvial packing of staff desks and personal belongings.
What Kind of Insurance do you Provide?
Public liability of $50,000 and transport insurance inclusive of unloading and loading of $1 million.
Do you have Storage Facilities for Office Supplies?
Top Removals can provide storage but we do not have specific storage for corporate servers.
Can You Relocate During After-Hours?
Yes, Top Removals provides an after-hours relocation service. If relocation start time begins after 17:00, then extra charges will apply (depending on truck size) at a penalty rate of +$15 per hour.
How Long Will it take to have Our Business Up and Running?
Top Removal removalist specialists work as fast as safely possible to get your items disconnected and dismantled, out and into your new place – reassembled and reconnected.
Storage services
Do You Sell Packing Materials?
Top Removals can supply packing materials. Our prices are:
$5 – Large box (T-chest)Internal Dimensions: 410mm x 410mm x 570mm.
$3.5 – Small box (Book/Wine) Internal Dimensions: 406mm x 298mm x 431mm
$4 – Tape (Per Roll)
$15 – Mattress/Sofa Protection (Per Item)
$5 – Bubble wrap/Shrink wrap (Per metre)
$20 – Portable robes (Holds 25-30 items)
How Can I Access My Belongings in Storage After Hours?
If you ever need anything located in storage, just make an appointment with us and we’ll arrange for access to be made available.
What Kind of Insurance do you Provide whilst in Storage or Transit?
Every single Top Removals client is covered with up to $50,000 in Public Liability as well as $1 million in Transport Insurance (inclusive of loading and unloading).
Which Areas Do You Service?
We service Metro Melbourne and Regional Victoria. We also service Metro Sydney and provide interstate moves for Adelaide and Canberra.
How Does Storing with Top Removals Work?
Top Removals has its own insured and secured storage facility in Highett, Victoria. We carefully and safely unload your items and seal them and we take inventory.
Is Storage Always Available?
Top Removals can’t always promise that storage is available which is why we only offer appointment-based visits. If we need to take your items out of our storage, we will have an appointment booked and our team will come and help you with your items.
How Much Does Storing Cost with Top Removals?
| MEASUREMENT | CUBIC METRES | NORMAL PRICES PER MONTH |
| 1.2×2.4 | 6.9 | $250.00 |
| 1.8×2.4 | 10.3 | $320.00 |
| 2.4×2.4 | 13.8 | $360.00 |
| 3×2.4 | 17.3 | $400.00 |
| 3.7×2.4 | 21 | $430.00 |
| 4.3×2.4 | 25 | $460.00 |
| 4.6×2.4 | 26 | $490.00 |
| 4.9×2.4 | 28 | $510.00 |
| 6.1×2.4 | 35 | $610.00 |
| 7.6×2.4 | 44 | $730.00 |
| 9.2×2.4 | 53 | $900.00 |
| 12.2×2.4 | 70 | $1100.00 |
Are There Items that Cannot be Put into Storage?
Items that may present risks to health and safety and of fire
Prohibited or stolen goods, drugs, pornographic material, potentially dangerous, damaging or explosive items, including gas bottles, aerosols, paints, firearms and ammunition
Jewellery, watches, trinkets, precious stones or metals, money, deeds, securities, stamps, coins, or goods or collections of any similar kind
Goods likely to encourage vermin or other pests or to cause infestation or contamination
Perishable items and/or those requiring a controlled environment
Animals, birds, fish, reptiles or plants
Goods which require special license or government permission for export or import
billing & Payments
When Do I Pay?
At the end of the move when the truck is emptied.
Can a Move be Rescheduled After it has been Booked?
Yes. Please give Top Removals a 24-hour notice to ensure we have availability.
What Are Your Cancellation Policies?
Top Removals does not charge any cancellation fees. We simply kindly request that you let us know of any changes affecting the move as soon as possible. We’ll work things out.
Fees and Charges
Fees and pricing change depending on truck sizes, amount of removalists, materials, storage and distance.
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The Top Removals Lifestyle
See how our removalists spend their free time and how they get fit for your next removals project
